|
| Frequently Asked Questions |
| |
| |
When do you activate my ASP.NET hosting account?
Usually, once you pay, your ASP.NET hosting account will be active in 4 hours or less. Although, some payments can be activated in longer to verify them against the fraud, so few accounts can be activated at 24 hours approximately. |
| |
How can i pay an ASP.NET hosting plan?
You can pay with a valid debit or credit card. We accept VISA, Mastercard, American Express and Discover. Each pay is processed by 2checkout.com security system. |
| |
Do you offer a free trial period?
For security reasons we do not offer a free trial period, but we offer 30-day money back guarantee. If our service don't satisfy your expectations you can order your money back within 30 days period. |
| |
¿Can i migrate of ASP.NET hosting plan ?
Yes, from your Control Panel, you can migrate to the plan that you decide to change at anytime. The system will make apportionment of time used and it will give you credit and you only pay the difference between the price of plan that you decide to change and your credit. |
| |
Do i lose information if i migrate of ASP.NET hosting plan?
No. If you migrate, we will keep your information intact and during the migration process your website wont carry downtimes.
|
| |
¿Can i change the billing cycle at anytime ?
Yes, you can change the billing cycle at anytime. The billing cycles are quarterly and yearly. |
| |
In ASP.NET hosting plans, the Domain registry is included?
No. The Domain registry is not included. The Domain registry is independent of the ASP.NET hosting plan. The price of Domain registry with us is USD$ 10.00 yearly for the .com, .net and .org extensions. For other type of extensions, the price varies according to the type of extension that you wishes to register. |
| |
Can i register the Domain with another provider?
Yes, you can register the Domain with another provider that you choose, and to buy an ASP.NET hosting plan with SoloWindows.Com. If you buy only an ASP.NET hosting plan with us, We will provide the Domain Name Servers (DNS) to you that you must configure on your Domain. |
| |
What kind of Domain extensions can i host on the SoloWindows.Com servers?
Our ASP.NET hosting service can host all first level Domain extensions in the world. We host Domain extensions of more than 200 countries in the world, for example: .com, .net, .org, .us, .ca, .co.uk, .de, .gr, .ch, .it, .fr, .ro, .tr, .ru, .com.au, .com.nz, .co.jp, .co.in, .pk, .il, .com.eg, .com.kr, .com.hk, .com.br and more! |
| |
¿Wich is the disk space distribution on my ASP.NET 2.0 hosting account?
The disk space is used to store Web files, store mail files, and store data of Microsoft Acces database. The space used on the MSSQL and MySQL database are counted of independent mode. |
| |
¿Which is the .NET Framework version available on SoloWindows.Com servers?
Nowadays there are 3 versions, .NET Framework 1.1 (ASP.NET 1.1), .NET Framework 2.0. (ASP.NET 2.0) and .NET Framework 3.5 (ASP.NET 3.5). By default, your account is active on NET Framework 1.1, but you can switch to .NET Framework 2.0 anytime from the control panel. To change .NET 3.5, please contact wit our support team. This changes is quick and doesn't entail times offline. |
| |
| |
If your question is not listed in this section , please contact with Us. One of our representatives will respond to you shortly. |
| |
|
